Supriyanto, Bambang, Departemen Teknik Sipil, Fakultas Teknik, Universitas Negeri Malang, Indonesia

• Vol 7, No 2 (2022): EDISI SEPTEMBER 2022 - Research Articles
  Evaluation of the level of service users for the Ketapang–Gilimanuk Ferry Service during the Covid-19 Pandemic Using the Customer Satisfaction Index and Importance Performance Analysis
  Abstract  PDF