PENGARUH KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING (STUDI KASUS PADA PT CITAYASAH PERDANA)

Khasbulloh Huda

Abstract

Organizations generally believe that excellence must be maintained for performance, as performance essentially affects teamwork or group work and ultimately affects overall employee performance. Therefore, to pursue and improve the required performance, job satisfaction, commitment and individual sportive behavior. This study examines how much influence the job satisfaction, organizational commitment and Organization Citizenship Behavior (OCB) for employee performance.
This study aims to know and analyze How the Influence of Job Satisfaction, Organizational Commitment, to Organization Citizenship Behavior (OCB) employees. Technique Determination of the sample is done through purposive (purposive sampling), using sampling rendom samples, by distributing questionnaires to technical service personnel of PT. Citayasa Perdana. This research is designed as an explanatory research model, that is to explain how the influence of job satisfaction, commitment, in improving Organization Citizenship Behavior (OCB) employees. Therefore, after considering the objectives and proposed hepotesis problem and the available data, in this research digunalan 2 kinds of analysis, namely: 1). Descriptive analysis, and 2). Path Analysis (pats analysis). The results of this study indicate that Job Satisfaction affects the commitment of oranisasi, the satisfaction of the influence of Organizational Behavior Organizational Behavior (OCB) and Organizational Commitment affect the Organization Citizenship Behavior (OCB), and Job Satisfaction also affect the Organization Citizenship Behavior (OCB) through Commitment Organization.

ABSTRAK
Organisasi umumnya percaya bahwa keunggulan harus tetap dipertahankan demi meningkatnya kinerja, karena kinerja pada dasarnya mempengaruhi kerja tim atau kerja kelompok dan pada akhirnya mempengaruhi kinerja pegawai secara keseluruhan. Oleh karena itu, untuk mengejar dan meningkatkan kinerja diperlukan, kepuasan kerja, komitmen dan perilaku sportif individu. Penelitian ini menguji seberapa besar pengaruh kepuasan kerja, komitmen organisasi dan Organization Citizenship Behavior (OCB) untuk kinerja pegawai.
Penelitian ini bertujuan untuk mengetahui dan menganalisis Bagaimana Pengaruh Kepuasan Kerja, Komitmen Organisasi, terhadap Organization Citizenship Behavior (OCB) pegawai. Teknik Penentuan sampel dilakukan melalui purposif (purposive sampling), mengunakan sampel rendom sampling, dengan membagikan kuesioner pada petugas pelayanan teknik PT. Citayasah Perdana Mojokerto. Penelitian ini dirancang sebagai model penelitian eksplanatori, yaitu untuk menjelaskan bagaimana pengaruh kepuasan kerja, komitmen, dalam meningkatkan Organization Citizenship Behavior (OCB) pegawai. Untuk itu setelah mempertimbangan permasalahan tujuan dan hepotesis yang diajukan serta data yang tersedia, maka dalam penelitian ini digunalan 2 macam analisis, yaitu: 1). Analisis deskriptif, dan 2). Analisis Jalur ( pats analysis ). Hasil penelitian ini menunjukan bahwa Kepuasan Kerja mempengaruhi terhadap komitmen oranisasi, kepuasan kejra mempengaruhi Organization Citizenship Behavior (OCB) dan Komitmen Organisasi mempengaruhi terhadap

Full Text:

PDF

References

Allen N.J and Meyer J.P. 1990. “Measurem ent of Antecendents of Affective, Continuance and Normative Commitment to Organizational” Journal of Occupational Psychology: Hal. 63:1-8.

Algifari. 2000. Analisis Regresi : Teori, Kasus dan solusi, Yogyakarta: BPFE.

Artanti. 2002. “Pengaruh Perilaku Kepemimpinan Transaksional dan Transformasional terhadap OCB dengan Pemberdayaan Psikologis dan Substitute Kepemimpinan Sebagai Variabel Pemoderasi” (Tesis). Yogyakarta: UGM.

As’ad M. 1995. Psikologi Industri. Yogyakarta: Libert

Arbuckle, J.L. 1994. “Analysis of Moment Structure Psychometrica” AMOS 59, 135-137.

David A. Foote. 2008. “Job satisfaction and organizational citizenship behavior (OCB)” International Journal of Business, Vol. 27 No. 4; hal. 78-91.

Davis, Keith. 1996. Perilaku dalam organisasi. Jakarta : Erlangga.

Djarwanto. 2003. Mengenal Beberapa Uji Statistik dalam Penelitian, Yogyakarta : Liberty.

Dumler, Michael P.& Schanke, Mel. 1997. “Organizational Citizenship Behavior : The Impact of Rewards And Rewards Practices” Journal of Managerial Issues, Vol.IX Number 2 Summer.

Dunham. 2000. “Organizational Commitment : The Utility of an Integriate Definition” Journal of Applied Psychology, Edisi 79.

Dyne, L.Van. 2001. “Organizational Citizenship Behavior: Construct Redefinition,Measurement, and Validation” Academy Of Management Journal, Vol. 37, No.4, Hal.765-802.

Debora Eflina.P. 2004. “Pengaruh kepribadian dan komitmen organisasi terhadap Organizational citizenship behavior (OCB)” Journal, Vol. 8 No. 3; hal. 10-23.

Ferdinand, Augusty. 2002. Structural Equation Modelling dalam Penelitian Manajemen Semarang: FE UNDIP.

Fatema, Mohammed. 2013. “Job Satisfaction and Organizational Commitment: A Correlational Study in Bahrain” International Journal of Business, Humanities and Technology, Vol.3 No.5. Hal 134-141.

Gibson, James L., Ivancevich, Jhon M., Donnely, Jr., James H. 1994. Organisasi Dan Manajemen, Jakarta : Penerbit Erlangga.

Ghozali, Imam. dan Fuad. 2005. Structural Equation Modeling: Teori, Konsep, dan Aplikasi dengan Program Lisrel 8.54 Semarang: Badan Penerbit-Undip.

Ivanchevich, John M. 1993. Organizational Behavior And Management, , Newyork : Irwin McGraw-Hill, Fifth Edition.

Kuehn, Kermit W. dan Yousef Al-Busaidi. 2002. “Citizenship Behavior In-non Western Context : An Examination of The Roof Satisfaction, Commitment and Job Characteristic On Self-Reported OCB” IJCM Vol. 12,No 2, Hal.23-34.

Linda. T. 2013. “Organization Citizenship Behavior (OCB) Dan Komitmen Organisasi Pengaruhnya Terhadap Kinerja Karyawan Di PT. Bank Tabungan Pensiunan Nasional (BTPN) Cabang Utama Manado” Journal EMBA, Vol.1 No.4.Hal. 110-126.

Luthans, F. 1995. Organizational Behavior: New York : Mc Graw Hill.

Luthans, F. 2006. Perilaku Organisasi. Edisi Pertama. Yogyakarta:Penerbit Andi.

Mc Shane, Steven L. & Mary Ann Von Glinow. 1995. Organizational Behavior, New York : Mc Graw Hill.

Meyer , J.P. & Allen, N.J. 1990. “The Measurement and Antecedent of Affective, Continuance, and Normative Commitment to the Organization” Journal Of Occupational Psychology, Vol.63, hal.1-18.

Moorman, R.H. 1990. “Relational Between Organizational Justice and Organizational Citizenship Behavior : Do Fairness Perceptions Influence Employee Citizenship?” Journal of Applied Psychology, Vol. 76, No.6, Page 845-855.

Morrison, Elizabeth Wolfe. 1994. “Role Definitions and Organizational Citizenship Behavior : The Importance of The Employe’s Perspective” Academy of Management Journal, Vol.37, No.6, hal.1543-1567.

Muhid, Abdul. 2008. Modul Analisis Data Statistik Parametrik dan Non Parametrik program SPSS. Surabaya : Psikologi IAIN.

Podsakof. 2001. “Transformational Leader Behaviors and Substitutes for Leadership as Determinant of Employee Satisfaction, Commitment, Trust, and Organizational Citizenship Behavior” Journal of Management, Vol.22, No.22, hal, 259-298.

Purnama.C. 2013. “Influence Analysis of Organizational Culture Organizational Commitment Job and Satisfaction Organizational Citizenship Behavior (OCB) Toward Improved Organizational Performance” International Journal of Business, Humanities and Technology, Vol. 3 No. 5; hal. 12-35.

Robbins, S. P. 2002. Perilaku Organisasi, Jilid I, Edisi 9 (Indonesia). Jakarta: Gramedia.

Robbins, S. P.1996. Prinsip-Prinsip Perilaku Organisasi. Jakarta: Erlangga.

Robbins, S. P. 2003. Perilaku Organisasi. Jakarta: Gramedia.

Robbins, S.P. 2008. Organizational Behaviour. Jakarta : Salemba Empat.

Robbins, S.P. 2003. Organizational Behaviour. Jakarta: Macanan Jaya Cemerlang.

_______________. 1996. Perilaku Organisasi. Jakarta : Prenhallind.

_______________. 2002. Prinsip – Prinsip Perilaku Organisasi. Jakarta: Erlangga.

Saimir. 2013. “Job Satisfaction And Organizational Commitment: The Case Of Shkodra Municipality” European Scientific Journal, vol.9, No.17. Hal.126-142.

Sedarmayanti dan Syarifuddin Hidayat. 2002. Metodologi Penelitian, Bandung: Mandar Maju.

Strauss, George dan Leonard Sayles. 1996. Manajemen Personalia, Segi Manusia Dalam Organisasi. Jakarta : Pustaka Binaman Pressindo.

Sugiyono. 2009. Metode Penelitian Kuantitatif, Kualitatif dan R & D. Bandung : Alvabeta.

Sugiyono. 2006. Statistika Untuk Penelitian. Bandung: CV. Alfabeta.

Suharjo, Bambang. 2008. Analisis Regresi Terapan dengan SPSS. Yogyakarta :Graha Ilmu.

Supranto, J. 1998. Teknik Sampling. Jakarta : Rineka Cipta.

Suryabrata, Sumadi. 1996. Metode Penelitian, Jakarta: Rineka Cipta.

Thaha, Miftah. 1998. Perilaku Organisasi Konsep Dasar dan Aplikasinya. Jakarta: Raja Grafindo Persada.

Utomo, Kabul Wahyu. 2001. “Kecenderungan Kepemimpinan Transaksional dan transformasional dan hubungannya dengan OCB, Komitmen dan Kepuasan Kerja” (Tesis) Yogyakarta: UGM.

Wahyuni, Erni Endah. 2006. “Kontribusi Zuhud dan Emotional Intelligence terhadap OCB bagi karyawan RSU Bhakti Asih, Karang Tengah, Tangerang Banten” (Tesis). Depok: Universitas Indonesia.

Wexley, Kenneth N., Garry Yulk. 1992. Perilaku Organisasi dan Psikologi Personalia. Jakarta: Rineka Cipta.

Abstract - Print this article - Indexing metadata - How to cite item - Finding References - Email this article (Login required) - Email the author (Login required)

Refbacks

  • There are currently no refbacks.